Action Items for Psychological Safety
These action items are provided by Chapman & Co Leadership Institute, n.d:
Leaders are brave enough to go first
Courage is the key to modeling the way!
Admit when you don’t know somet hing
“Humility is not thinking less of yourself, it's thinking of yourself less.” -C.S. Lewis
Start each meeting with recognition
Appreciate everyone's contributions to the cause
Ask for help
Nobody knows everything but everyone knows something
Sum It Up
Making RECOGNITION a resource goes beyond just saying "thanks" to a team member. It’s developing the ability to both give and receive gratitude authentically. These human skills are a great way to increase psychological safety on your team. With this improvement, team members will begin to feel safe to take risks and be vulnerable with one another. Individuals move from doing things to "be safe" (coping) on the team to providing evidence of their trustworthiness because they “feel safe” . Only when people feel safe do behaviors of trust flourish.
Real World Story
A team we worked with improved their Psychological Safety by 12% in 12 months by focusing on strengthening connections to their individual core values and improving informal recognition. Soon after, they received a $750K grant to continue their work. Healthy teams do have a more impact!
On Your Own
Try an empathy check-in. How are you feeling? Have you ever felt this way before? How do you like to be treated in this situation? Now imagine yourself treating others this way. When we find it hard to treat ourselves with empathy, we also find it difficult to treat others any differently. Empathy is for yourself and others. It’s the glue that holds our relationships, teams, communities, and world together .
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