WHAT’S THIS ALL A BOUT?
This publication is intended to support your awareness, knowledge, understanding, and connectedness to the essential elements that make up highly effective teams. Throughout, resources are curated from a wide range of leadership experts as well as my own insights from decades of experience listening, learning, and leading.
Happy discovery, thanks for who you are and all you do. Keep leading!
-Karl
INTRODUCTION
It's December 28, 1978. You are in New York City aboard United Airlines Flight 173 headed for Portland, Oregon. Unknown to you and the rest of the passengers, a warning light has just come on, stealing the captain's attention. Not long after, the co- pilot realizes there isn’t enough fuel to reach your intended destination. You will need to land at a different airport. With his mind focused on the warning light, the captain cannot focus on what is important. The plane is going to run out of fuel.
The plane crashed. Ten of your fellow passengers died. You survived.
This was a watershed moment for United Airlines and the airline industry: the plane was found to be operational, but the crew was not . How the team interacted was a significant factor in the crash: human factors were found to be the causal factor for the crash. Just like Fight 173, we all have situations that steal our attention and affect our daily lives. These human factors play a large role in the experience we have together and often impact teamwork. Like the airlines, we all need a “Crew Resource Management” guide for our work together. We hope this publication helps be that guide for you.
PURPOSE AND ALIGNMENT
Our purpose is to bring awareness to aspects of highly effective teams. Through the team health survey, we reveal “warning lights'' affecting team collaboration and discover how to enhance collaboration through creativity and imagination. Your assumption might be that there is a formula that you can follow, and if you get the formula just right (if it’s a good model), you and the team will be great. If you’re after conformity, compliance, and standardization, you won’t find it here. Instead, we should striv e to embrace people as diverse and creative. We strive for fulfillment and meaning instead of drudgery, dreary and a repetitive existence. It’s about embracing the concept that we rise by lifting others.
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